The Board of Appeal of the Massachusetts Division of Insurance of the Office of Consumer Affairs and Business Regulations has the legal authority to reverse or modify decisions of the Massachusetts Registry of Motor Vehicles. The Board hears license suspension appeals and Massachusetts hardship license cases in various locations throughout the state.

The Board was previously located on the third floor of the Boston branch of the Mass. RMV at 630 Washington Street in Chinatown. The Board has since  moved to South Station in Boston.

Effective Monday, March 22, 2010, the RMV Board of Appeal will be moving again. Both the Commonwealth of Massachusetts Division of Insurance and the Board of Appeal on Motor Vehicle Liability Policies and Bonds will be relocating to new offices. The new address is: 1000 Washington Street, 8th floor Boston MA 02118. Boston Hardship License Hearings will be conducted at the Board’s office. The Board also holds hearings in Plymouth, Marlborough, and Springfield.