On Friday, August 28th, as part of its plan to reduce costs and save money by relocating Mass. RMV Branches from certain privately owned “high rent” facilities to state-owed buildings, the Registry closed its Falmouth, Massachusetts Branch. Until a new location is identified, RMV customers on the Cape can go to Registry Branches in Plymouth or South Yarmouth. The Registry is attempting to locate an express branch somewhere on the Cape. While the closing of the Falmouth branch might not be welcomed, it was done as a cost saving measure to help address a huge budget deficit. Given the state’s fiscal situation, as consumers, we cannot accept the same level of service which we previously enjoyed when the economy was better. We have to adjust our expectations based on the Registry’s huge budget reduction. The Registry demonstrated ingenuity and good sense by moving RMV branches which were incurring high lease costs to state-owed buildings. This move will result in a substantial savings. Many Registry transactions can be conducted using the on-line system, thereby preventing a trip to the Registry.
Please note that Mass. License Suspension and Hardship License hearings are only held at certain RMV Branches during certain times and days of the week.