As part of the Registry’s new Employee Recognition Program, Massachusetts RMV Hearings Officer Iris Benitez received an award recognizing her as a prompt and customer friendly Registry Hearing Officer who serves as a model for other Mass. Registry Employees. Ms. Benitez conducts license suspension, revocation, and hardship license hearings at the Driver Control Unit, which is located at the RMV’s Boston Branch at 630 Washington St. in Chinatown. Ms. Benitez is a firm but fair hearing officer who thoroughly analyzes complex license suspension cases and decides them in accordance with Registry policy. She was recognized as a DOT Employee of the Month for May, 2010. Contratulations to Ms. Benitez for her excellent work.