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Ignition Interlock Device Missed Service Visits


Missing an appointment could cost you your license!

If you are a Massachusetts Ignition Interlock Device User, the Registry of Motor Vehicles requires you to have your Ignition Interlock Device (IID) downloaded and calibrated on a set schedule. You are required to report to an interlock service center every 25 to 30 days. If you miss two scheduled service visits, the Registry can revoke your driver’s license for 10 years.

The Registry’s interlock regulation, 540 CMR 25.09(1)(c) states that a single missed service visit will result in a lockout. 540 CMR 25.10(8) states that two missed service constitutes an ignition interlock violation and that can result in a 10-year driver’s license suspension.

Under the Registry’s ignition interlock device regulations, there is no grace period and there are absolutely no exceptions to the requirement that the customer has the device serviced on a monthly basis as required.

If you miss 1 service visit your IID will be locked out and you will have to pay a lockout fee to get the device unlocked. If you miss a second service visit, you will have another lockout and the Registry of Motor Vehicles will be notified. This will likely result in a 10-year license revocation for violating 540 CMR 25.10(8).

The Registry enforces ignition interlock regulations with a zero-tolerance approach. It is critically important to attend all scheduled service visits and to avoid missed rolling re-tests and failed rolling re-tests, which can result in the revocation of your driver’s license. The Ignition Interlock Device Vendor, such as Smart Start or Intoxalock, cannot give you permission to miss a service visit.

Anyone who has his or her license revoked by the Registry of Motor Vehicles due to an ignition interlock violation has the right to appeal the revocation to the Division of Insurance Board of Appeal. However, these hearings must be scheduled in advance and it takes approximately a year to get an ignition interlock violation appeal hearing scheduled at the Board.

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